There are many paid and free VPNs available for all of us. In those, premium VPNs like NordVPN, ExpressVPN is offering quality services and at the same time, the subscription price is heavy. But there are some VPNs that offer poor quality services and demands a high subscription rate. In this article, we are going to review the Norton Secure VPN and find out whether the VPN is worth your money or not.
Contents
Overview
| Jurisdiction | United States |
| Servers | Not mentioned on the website |
| Countries | 28 |
| Website | www.norton.com |
| Simultaneous Connections | 10 |
| Netflix | Unblocks Netflix |
| Torrenting | Not allowed |
| Encryption Protocols | AES 256-bit encryption |
| Supported Platforms | Windows, Android, iOS, and MacOS |
Jurisdiction
Norton Secure VPN is based on the USA which is one of the important members in 14 eyes. In the 14 eye countries, they will monitor your browsing data for internet threats. It is not advised to choose the VPN in any one of the 14 eye countries. If you are concerned about these issues, better go for other premium VPNs like NordVPN and ExpressVPN.
Servers and Locations
Norton Secure VPN is available in 29 countries. The server count is not available on the official website. 29 countries are not a good number for a paid VPN. Above all these, the VPN is based on the USA. It is the first thing you don’t want in your VPN. Due to the poor numbers and the jurisdiction, the VPN is the least recommended.
Pricing
The pricing of the Norton Secure VPN varies drastically on time period and number of devices.
| Device | Monthly Cost | Annual Cost |
| 1 | $4.99 | $39.99 |
| 5 | $7.99 | $39.99 |
| 10 | $9.99 | $59.99 |
As you can see from the table, you need to pay more to get more simultaneous connections. The pricing of the Norton Secure VPN is quite high when compared to other VPN services.
Free Version
Norton Secure VPN offers a free trial for 7-days but you need to submit payment details. If you forget to cancel the free trial, the subscription amount will be debited from your account. The free trial is available on the iOS and Android platforms. You need to buy the subscription to download the VPN for your PC.
Other than the free trial, Norton Secure VPN has a 60-day money-back guarantee. If you cancel the subscription, you can get your money within 60 days of the purchased date.
Supported Devices
Norton Secure VPN is supported only on popular devices. You can download the Norton VPN on your Firestick, Windows PC, Android smartphone, MacOS, and iOS devices. The VPN has no browser extension and no Linux OS support. Being a paid VPN, you can expect more supported platforms.
Features of Norton Secure VPN
Norton Secure VPN is popular in the US and nearby countries. Below are the key features of the VPN.
- When you are connected to a public WiFi, the VPN will encrypt the data you send and receive.
- It will let you surf the internet anonymously.
- The VPN has the bank-grade encryption to protect your privacy.
- It offers world-class customer support.
- Norton will allow access to restricted streaming content.
- Encrypts all your data so that no one can track it.
- 60-day money-back guarantee.
These are the features of the Norton Secure VPN that are mentioned on the official site. There is no in-depth information available on the website itself. For a paid VPN, the features and the information provided is not enough. Even free VPNs will give you more information about their products.
Logging Policy
Norton Secure VPN has a no-log policy. They use Symantec network to route internet traffic. Symantec’s network is one of the best No Log networks. It won’t store any of the user information when connected to the VPN.
However, the VPN does collect some temporary user data to have some insights if any problem occurs in the service. On top of all this, the jurisdiction is the major issue in logging policy. You simply can’t believe any information from the USA based VPN.
Performance and Speed Test
The performance of the Norton Secure VPN won’t disappoint you so much. Since the VPN is US-based, you can get high speed on US location.
Without the VPN, we got the following results
- Pings: 54 milliseconds
- Download Speed: 97.47 Mbps
- Upload Speed: 50.58 Mbps
In the US server,
- Pings: 114 milliseconds
- Download Speed: 84.45 Mbps
- Upload Speed: 39.45 Mbps
In the EU server,
- Pings: 259 milliseconds
- Download Speed: 36.48 Mbps
- Upload Speed: 18.45 Mbps
In the UK server,
- Pings: 208 milliseconds
- Download Speed: 44.51 Mbps
- Upload Speed: 21.24 Mbps
Norton Secure VPN is considered as one of the best VPNs when the performance and speed of the VPN alone is considered.
The speed tests are taken from the website speestest.net by Ookla. If you want, you can take your own test too but the results may vary depending upon location.
Customer Support
Norton Secure VPN has live chat, forum page, and help articles. For a paid VPN, these supports are mandatory.
The Live chat support is one of the worst in customer support. It takes more than 20 mins to connect to their representative. Sometimes, it takes more than 45 mins to connect. Norton Secure VPN’s live chat is one of the slowest in the VPN industry. To get the live chat support, you need to enter all your personal details like name, mail id, and phone number.
The forum page is better than live chat support. You can get solutions for your query from the Norton Representative or from a fellow user.
The help centre articles are provided with the screenshots which are more useful to beginners. You can find all the download guides in the help centre. All the help articles are grouped into different categories.
Apart from these support centres, there are also video tutorials available.
Norton Secure VPN Adblocker
The VPN has its own ad blocker that is capable of blocking ads that are gathered from your data. However, it can’t block all the ads. With the built-in ad blocker, you won’t get ads to a minimal extent. You can check the number of ads blocked in the Ad Tracker tab.
User Experience
The UI of the Norton Secure VPN is quite simple and intriguing. You can connect to the VPN by tapping the bottom right toggle. Important things like changing the location, Ad tracking are available on the individual tabs which are neat to operate.
In the VPN, you get to choose only the location. You can’t choose a particular server in a specified location. For instance, if you choose the EU as your virtual location, the VPN will automatically choose the server in that location.
If you are a pro VPN user, you can check all the extended settings by tapping the Settings icon on the top right corner.
Pros
- Unblocks Netflix
- Live chat support
- Easy to use
Cons
- 14 eye jurisdiction
- No Kill switch
- Costly plans
Is Norton Secure VPN worth buying?
Norton Secure VPN is quite costly when compared to other VPNs. But being a paid VPN, it doesn’t offer any high-quality services. All the features in the VPN are already available on the free VPN services. Our personal recommendation is not to go for this VPN, go for any alternate VPNs like VyprVPN, or ProtonVPN.
