Key Highlights
- If you have signed up on the mobile app, cancel it from the Google Play Store or App Store.
- You can also cancel your Pimsleur subscription by using the website, email, or call.
Did you complete the language course on Pimsleur? Then it is time to cancel the subscription. You must use the respective app stores on your smartphone to cancel the subscription if you have signed up via the smartphone app. In addition, you can also cancel the plan from the web browser through account settings, email, or by contacting customer care.
Contents
How to Cancel Pimsleur Subscription on a Smartphone
The Pimsleur app on your smartphone uses the account credentials configured on Play Store or App Store for a subscription. In this case, you can’t cancel the service from the official website.
From Android
[1]. Launch the Google Play Store app on your Android mobile phone or tablet.
[2]. From the home screen, hit the Profile icon at the top right corner.
[3]. Select the Payments and subscriptions menu from the list.
[4]. Next, choose the Subscriptions option.
[5]. From the list of Active Subscriptions, select the Pimsleur app.
[6]. At the bottom of the page, tap on the Cancel subscription button.
[7]. Select the reason for canceling your subscription and then tap Continue.
[8]. Tap the Cancel button on the pop-up dialog box for confirmation.
From iPhone
[1]. Navigate to the Settings app on your iOS device.
[2]. Click on your Apple ID under Settings.
[3]. Select the Subscriptions menu from the list.
[4]. Choose the Pimsleur app from the active list.
[5]. Then, hit the Cancel Subscription button.
[6]. Click Confirm to cancel the subscription on your iPhone.
How to Cancel Pimsleur Subscription through Web Browser
[1]. On your PC, launch your default web browser and head to the Pimsleur website.
[2]. Click on the My Account option in the upper right corner.
[3]. Sign in to your account using the email address and password.
[4]. On the My Account page, select the Subscriptions tab.
[5]. Next, verify your subscription by entering your details and then clicking the Continue button.
[6]. Click the Cancel button next to the Active Subscription option.
[7] That’s it; you have successfully canceled the Pimsleur subscription.
Through Email
[1]. Go to the Contact Us Request page on your web browser.
[2]. Fill out the form by entering your name, and email address, choose Cancel Subscription under the Choose a topic drop-down menu, and then pick your desired language.
[3]. Type the reason for canceling your subscription in the Questions/Comments box.
[4]. Verify the captcha and click the Submit button.
Once your request form is submitted, they will respond to you through email within 2 working days. Check your inbox for the email received from the Pimsleur customer service team to cancel your subscription.
Via Call
Alternatively, you can also reach out Pimsleur customer support team by calling 800-831-5497 (US & CA) or +1 800-051-4293 (International) to cancel your subscription. However, the cancelation process may take up to one or two days.
Tip: Check out our list of the best language-learning apps to learn a new language.
Frequently Asked Questions
Chatbot is to guide you on how to cancel your Pimsleur subscription. You can use the chatbot to get guidelines, but you can’t cancel the subscription.