Generally, users cancel subscritpion on streaming platforms if they are bored or unsatisfied with the content or it doesn’t satisfy expectations. Likewise, if you have a similar experience with HBO Max, you can cancel the subscription anytime before the billing date. If you have subscribed to the free trial, you can follow a similar procedure to cancel it from your mobile and desktop.
Contents
- How to Cancel HBO Max Subscription
- Mobile App
- Desktop
- How to Cancel HBO Max on App Store
- Android
- iPhone
- Canceling HBO Max on Amazon AppStore
- Steps to Cancel HBO Max on Samsung Smart TV
- Samsung TV
- Samsung Checkout
- Cancel HBO Max Subscription on Hulu
- Cancel HBO Max Subscription on Prime Video Channels
- Canceling HBO Max Subscription on YouTube TV
- How to Cancel HBO Max Through Cable Provider
How to Cancel HBO Max Subscription
You can terminate the subscription in two ways using the mobile app or from the official website.
Mobile App
[1] Launch the HBO Max app and sign in to your account using the credentials.
[2] At the bottom, tap on the Profile icon.
[3] Tap Settings (gear icon) on the Account page.
[4] Next, tap Subscription under Settings.
[5] Now, tap Manage Subscription.
[6] Tap Cancel subscription and choose the reason from the given options for canceling the subscription.
[7] Finally, tap Yes, Cancel Subscription to proceed.
[8] You can see the message ‘Your name, your subscription has been canceled.’
[9] If you have changed your thoughts or not to cancel the subscription, tap Resume Subscription.
Desktop
[1] Open the browser and visit the official site of HBO Max.
[2] Log in to your HBO Max account and click your Profile name.
[3] From the menu, click Settings and select Subscription.
[4] Next, click Manage Subscription.
[5] It leads you to the next window. Click Cancel Subscription.
[6] Choose the reason for canceling and click Yes, Cancel Subscription.
[7] On the confirmation page, you can see your subscription expiration date. If you wish to continue your subscription to HBO Max, click Resume Subscription.
How to Cancel HBO Max on App Store
If you have purchased through the app stores, you can cancel the same by visiting the respective store.
Android
[1] Open the Play Store on your smartphone and tap the Profile icon (top right)
[2] Tap Payments & Subscriptions → Subscriptions.
[3] Find HBO Max and tap on it.
[4] Tap Cancel Subscription.
[5] Choose the reason for your cancellation and tap Continue → Cancel.
iPhone
[1] Go to App Store on your iPhone.
[2] Tap the Profile icon on the top right.
[3] Select Subscriptions and tap HBO Max.
[4] Tap Cancel Subscription and Confirm.
Canceling HBO Max on Amazon AppStore
If you have purchased through Amazon, then you must visit the Amazon website to cancel it.
[1] Visit the official site of the Amazon App Store subscription page.
[2] You can find HBO Max under Your Subscriptions.
[3] Turn off auto-renewal by clicking on it.
Steps to Cancel HBO Max on Samsung Smart TV
Subscriptions purchased on Samsung Smart TV can be canceled in two ways.
Samsung TV
[1] Connect your Samsung Smart TV to WiFi and go to Settings.
[2] Select General → System Manager.
[3] Next, select Samsung Account and sign in.
[4] Go to My Account → Payment Info.
[5] Select Subscriptions, choose HBO Max → Cancel.
Samsung Checkout
[1] Visit the Samsung checkout page, and sign in to your account using the credentials.
[2] Go to Purchase History and select Subscriptions.
[3] Select HBO Max from the lists and choose Unsubscribe.
Cancel HBO Max Subscription on Hulu
HBO Max is available as a separate add-on in Hulu. Therefore, you can cancel it separately without canceling the Hulu subscription.
[1] Sign in to your Hulu account.
[2] Go to Subscriptions and choose Manage Add-ons.
[3] Find HBO Max and turn off the toggle.
[4] Finally, click Review Changes to confirm your cancelation.
Cancel HBO Max Subscription on Prime Video Channels
[1] Navigate to Manange Prime Video Channel page, and find HBO Max from the lists of subscriptions.
[2] Click Cancel Channel and confirm the change.
Canceling HBO Max Subscription on YouTube TV
Like Hulu, you can terminate HBO Max separately, without canceling the YouTube TV subscription.
[1] Visit the official site of YouTube TV and sign in.
[2] Go to Profile picture → Settings → Membership.
[3] Select HBO Max and click Confirm.
How to Cancel HBO Max Through Cable Provider
[1] Go to the official site of HBO Max on your browser and log in to your account.
[2] Click the Account Name.
[3] Then, click Subscription and check your Provider name.
[4] Now, visit your subscription provider’s website and log in to remove your subscription from HBO Max. You can also call the helpline of your subscription provider to delete the subscription.